Next level maintenance ... for the best support, service and supply from igus

superwise basic

... Security through experience ...

With the superwise basic service, we give you access to the superwise portal.

There you can view the recommended replacement time for your energy chain. We base this statement on the information and data you provide by using statistically determined values.

In addition, we offer you the service of informing you of inspection dates in good time.

We use details such as the number of cycles per day, speed, acceleration, fill weight and ambient conditions to calculate the expected service life. With these specifications, you can create time-controlled maintenance plans.

The basic version provides you with:

• An overview of the smart plastics components in use (shown on the dashboard)
• Maintenance management via the dashboard
• Saving of the respective installation date
• Information on the recommended replacement time based on statistical values
• Next-service reminder
• Sensors for condition monitoring as an option (to avoid total damage in the event of a crash)

You are also welcome to make a maintenance contract with us.

superwise silver

... Precisely know the status of your energy chain

With the superwise silver service, you can supplement your energy chain with our i.Sense modules and the ComBox. These systems determine an exact movement profile of your energy chain and send it to the superwise portal.

This makes a precise statement on the recommended replacement time for your energy chain and corresponding maintenance recommendations.

With the help of the i.Sense sensors, the number of cycles, speed, acceleration and any anomalies that occur are recorded and transmitted to the superwise portal, where a graphical display is created.

The silver version provides you with:

• All advantages of the basic version
• Adaptive replacement recommendation based on the actual movement profile
• Customised maintenance schedules based on use
• Identification of anomalies and defined follow-up measures
• Proactive contact from igus® if action is required
• The i.Sense module detects situations in which specified values are exceeded and issues an alarm or notification.

superwise gold

... Highest precision thanks to top-quality sensors ...

The superwise gold service uses high-quality sensors to provide you with precise and comprehensive information about your components.

Thanks to sensitive sensors and sophisticated i.Cee modules, highly detailed data can be collected.

On this basis, it is possible to make precise predictions about the individual condition and the expected recommended replacement time**.**

The gold version provides you with:

• All advantages of the silver version
• Dynamic replacement recommendations, sensor-based with the help of wear sensors
• High-resolution sensor data available on the dashboard
• Remote access via IoT for data transfer. No integration into existing network structures
• Automatic security updates

superwise platinum

... Leave the worrying to us ...

The superwise platinum service makes your life easier.

You get all advantages of the superwise gold service plus complete peace of mind with regard to your data.

The platinum version provides you with:

• All advantages of the gold version
• Data security through customised integration into your own network structure